If your order status is “Processing,” it means we are actively preparing your items for shipment. Typically, orders are processed within 3-5 business days from the date of purchase, excluding weekends and holidays. This timeframe allows us to ensure that your order meets our quality standards and is securely packed for transit.

Please note that there are a few circumstances that may extend the processing time:

• Minor Parts Unavailability: Occasionally, specific components of your order may be temporarily out of stock. We strive to minimize these occurrences and will promptly update you if your order is affected.
• Order Security Checks: To protect our customers, we conduct security checks on certain orders. If your order is selected for review, this may result in a slight delay. This process ensures the safety and security of your purchase.

We understand that timely delivery is important, and we appreciate your patience as we work to get your order to you as quickly as possible. If your order has been processing for longer than expected, please don’t hesitate to contact our customer service team for assistance. We’re here to help resolve any issues and answer any questions you may have.

Thank you for choosing MTC!

MTC accepts payments via Credit Card. Please ensure that the information you enter for your BILLING address matches the details linked to your payment method.

If you encounter issues while processing a payment, we recommend contacting your financial institution to verify that you have entered the correct billing information.

In cases of failed transactions, banks may place a temporary hold on the funds. These holds are typically removed within 24-48 hours.

Thank you for choosing MTC!

We are committed to processing and shipping all orders within 3-5 business days, excluding weekends and holidays. Please note that this timeline may be extended only in the rare event of minor parts unavailability or order security issues. Our team works diligently to ensure that your order is dispatched as swiftly as possible while maintaining our high standards of quality and service.

If there are any delays due to the exceptions mentioned, we will promptly communicate with you to provide updates and next steps. We appreciate your understanding and are here to assist you with any concerns or questions regarding your order.

Once your order ships, you will receive an email with your tracking information. Please remember to check your spam or junk folder if you do not see it in your inbox!

Thank you for choosing us!

We are pleased to offer worldwide shipping! Please note that all international orders may be subject to customs fees and/or value-added taxes (VAT). We recommend considering these additional fees when placing your order directly through our website.

If you have any questions or need assistance regarding international shipping, please feel free to reach out to our customer service team.

MTC offers a 30-day return policy, allowing you 30 days from the date of receipt to request a return. To learn more, please read our Return Policy.